You can contact us through our contact form in the "contact" section in our menu or at "support@formella.shop"

Shipping times for all Formella products typically take 7-14 days. If you are facing issues feel free to contact us.

1. Overview

At Formella, we want every customer to get the most out of our promotions. Please read the following policy carefully before placing your order.

2. Free Promotional Items

• The free item must be manually added to your cart by you before checkout. Formella will not automatically add it for you.
• If you complete your order without adding the free item, please contact us immediately so we can assist you.
• The free item must be of equal or lesser value than the lowest priced item in your order.
• This offer applies to selected products only and is subject to availability.
• Cannot be combined with other discount codes unless stated otherwise.

3. Discount Codes

• Codes must be entered at checkout. They cannot be applied after an order is placed.
• One discount code per order unless stated otherwise.
• Codes are non-transferable and have no cash value.

4. General

• All promotions are available for a limited time and while stocks last.
• Formella reserves the right to modify or end any promotion at any time.
• Formella is not responsible for promotional items not added to the cart prior to checkout.

Formella products currently only ship to only North America, Europe, Asia and Oceania

You can find all Formella policies at the bottom of our website — including our Privacy Policy, Refund Policy, Terms of Service, and Shipping Policy. Click any policy to learn more.