Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Welcome to Formella. Whether you have questions about our products, sizing and shipping, returns or drop dates. We are here to help.

Customer Service Hours:Monday-Friday 9am-5pm PST

Email Us: support@formella.shop

Or Fill Out This Form:

Frequently Asked Questions

How to contact us?

You can contact us through our contact form in the "contact" section in our menu or at "support@formella.shop"

What are Formella's promotion policies?

1. Overview

At Formella, we want every customer to get the most out of our promotions. Please read the following policy carefully before placing your order.

2. Buy 2 Get 1 Free

  • The free item must be manually added to your cart by you before checkout. Formella will not automatically add it for you.
  • If you complete your order without adding the free item, please contact us immediately so we can assist you.
  • The free item must be of equal or lesser value than the lowest priced item in your order.
  • This offer applies to selected products only and is subject to availability.
  • Cannot be combined with other discount codes unless stated otherwise.

3. Discount Codes

  • Codes must be entered at checkout. They cannot be applied after an order is placed.
  • One discount code per order unless stated otherwise.
  • Codes are non-transferable and have no cash value.

4. General

  • All promotions are available for a limited time and while stocks last.
  • Formella reserves the right to modify or end any promotion at any time.
  • Formella is not responsible for promotional items not added to the cart prior to checkout.

Where do Formella products ship?

Formella products currently only ship to only North America, Europe, Asia and Oceania.

How long does delivery typically take?

Shipping times for all Formella products typically take 7-14 days. If you are facing issues feel free to contact us.

Where to find Formella's policies?

You can find all Formella policies at the bottom of our website — including our Privacy Policy, Refund Policy, Terms of Service, and Shipping Policy. Click any policy to learn more.

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